Dandenong Market is the jewel in the crown of the City of Greater Dandenong. Open since 1866, we’re committed to fulfilling this role by supporting our community through these challenging times.
In response to the most recent outbreak of COVID-19 and in order to do our part to keep everyone safe and healthy, we’re temporarily making a few changes.
Dandenong Market remains open for business for all customers. However, due to Government restrictions, we’ve made some temporary changes. Please read below for more information.
Please note: you must check in when shopping at the Market. QR codes are placed at each stall for your convenience.
Do you have other questions? We hope we’ve answered them here:
Do I need to be vaccinated to shop at the Market?
All customers are welcome at the Market in the essential retail area. However, Non-essential retail settings – which includes the Bazaar stalls, florists, plant growers and key cutters – will only be open to customers who are fully vaccinated, under 12 years and two months, or have a valid exemption.
This may change for certain parts of the Market as the further easing of restrictions is announced. Please keep an eye out for changes to these requirements.
Which stalls are open?
All Dandenong Market food traders are open. This includes produce stalls, butchers, fishmongers, delicatessens, pantry and grocery items and bakeries.
All ready-to-eat traders, cafes and restaurants are open for takeaway and dine in.
All non-food businesses including Bazaar traders, florists, nurseries, pet shops, newsagents and key cutters are also open.
Are Market Square and the Northern Food Court open?
All ready-to-eat traders are open to enjoy at the Market or to take home. Cafes and restaurants are also open for seated service.
Limited seating is available in Market Square and the Northern Food Court and will require you to check-in when you’re seated.
Is the playground open?
Not yet. We are in the process of deep cleaning the playground so that it is at a standard that is safe for families and small children. Keep an eye out for more announcements in relation to our playground.
How can I contact the Market?
Due to the current COVID-19 restrictions in Victoria, the Market Management office is closed. Please leave us a detailed message via email@example.com. Additionally, you can visit the Traders section of the website to contact your favourite traders directly.
What about hygiene?
We have intensified our cleaning regimen by thoroughly cleaning and disinfecting all high-touch areas in the Market and increased our supply of cleaning and personal hygiene supplies to meet demands.
We have also moved to use stronger anti-viral disinfectants and added signage throughout the Market. This is to remind customers as well as traders of proper handwashing techniques in English, basic Chinese and Arabic.
We are doubling the number of our cleaners to increase sanitising of surfaces, bathrooms and other frequently touched items such as door handles and ATM machines.
The Victorian Department of Health and Human Services website is a great location to find the latest information or the Federal Government’s Department of Health website, both of which are being updated regularly.
Are masks mandatory?
Masks are mandatory while indoors in Victoria. As Dandenong Market is an indoor venue, you must wear a mask while visiting unless you have a medical exemption.
Will tours go ahead?
Tours will recommence following Friday 5 November. Customers with a previous tour booking will be rebooked as a priority. Once completed, tour dates will reopen to the public.
Once tours re-commence please do not attend your tour if you are suffering from flu-like symptoms, are waiting for a Covid-19 test, or have been in contact with a positive case of Covid-19.
All tour participants must wear a mask while walking around the Market and may remove their masks to eat and drink.
How are you managing physical distancing?
We appreciate this is a concern. We are encouraging all customers to respect physical distancing directives by maintaining a physical distance of 1.5 metres in our outdoor areas. This includes our Fruit and Vegetable sheds and Market Square. For all other areas of the Market, we ask customers to keep at least four square metres from each other.
To help customers comply with all physical distancing directives, we will control queuing at our ATMs with markers at appropriate distances on the ground. ATM screens and touchpads will be regularly sanitised).
Our current overhead messages about physical distancing play at least eight times each hour and recorded with more volume than all other messages.
We are monitoring foot traffic hourly.
Some traders offer contactless payment (pay wave) over cash and other payment options.
Many of our traders use ticketing systems to allow customers to maintain a safe distance while serving them in order.
Please respect the personal space of others and practice good hygiene by washing hands often with soap for at least 20 seconds.
For more information about physical distancing, please click here.