Dandenong Market has been the soul of the city for 154 years and we’re committed to fulfilling that role by supporting our community through these very challenging times.
In response to the outbreak of COVID-19 and in order to do our part to keep everyone safe and healthy, we’re temporarily making a few changes.
The good news is that most of our traders remain open for business, trading normal hours. It’s been heart-warming to watch the community come together to support our traders when they’ve needed it. To those people, we sincerely thank you.
This is a challenging time, but we also know that this is time when our community can support each other.
Do you have other questions? We hope we’ve answered them here:
All Market stalls are now open for business, following normal trading hours. This includes our ready-to-eat and Bazaar traders.
Is Market Square open?
Yes! All of your favourite ready-to-eat food traders will be serving up all your favourite dishes.
Is the playground open?
Unfortunately, no. We need to ensure that children, as well as adults, are enforcing the physical distancing directives. It is impossible to do this in a multi-level playground. For more information on physical distancing regulations, please click here.
How can I contact the Market?
Due to the current COVID-19 restrictions in Victoria, the Market Management office is closed. Please leave us a detailed message via firstname.lastname@example.org. Or, visit the Traders section of the website to contact your favourite traders directly.
What about hygiene?
We have intensified our cleaning regimen by thoroughly cleaning and disinfecting all high-touch areas in the Market. We have increased our supply of cleaning and personal hygiene supplies to meet demands and customer expectations. We have also moved to using stronger anti-viral disinfectants and added new signage throughout the Market reminding customers and traders to Stop Germs and Stay Healthy with handwashing messages in English, basic Chinese and Arabic. We are doubling the number of our cleaners to increase sanitising of surfaces, bathrooms and other frequently touched items such as door handles and ATM machines.
The Victorian Department of Health and Human Services website is a great location to find the latest information or the Federal Government’s Department of Health website, both of which are being updated regularly.
How are you managing physical distancing?
We appreciate this is a concern. We are encouraging all customers to respect physical distancing directives by maintaining a physical distance of 1.5 metres in our outdoor areas – our Fruit and Vegetable sheds and Market Square. For all other areas of the Market, customers are asked to keep at least four square metres from each other.
To help customers comply with all physical distancing directives, queuing at our ATMs will be controlled with markers at appropriate distances on the ground (with ATM screens and touchpads regularly sanitised).
Our current overhead messages regarding physical distancing are played at least eight times each hour and recorded with more volume than all other messages.
We are monitoring foot traffic hourly.
Some traders offer contactless payment (pay wave) over cash and other payment options.
Many of our traders use ticketing systems to allow customers to maintain a safe distance while ensuring they are served in order.
Please respect the personal space of others and practice good hygiene by washing hands often with soap for at least 20 seconds.
For more information about physical distancing, please click here.
Thank you for continuing to support our small businesses and our community, and we look forward to welcoming you to the Market soon.